Certificate II in Security Operations Refresher - CPP20218

Certificate II in Security Operations Refresher - CPP20218

$300.00 AUD
Sale price  $300.00 AUD Regular price 
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Certificate II in Security Operations Refresher - CPP20218

Certificate II in Security Operations Refresher - CPP20218

Gain the nationally recognised training required to work in crowd control, venue security, and licensed environments across Queensland.

CQ Elite Readiness Group proudly delivers crowd controller training in Rockhampton on behalf of Five Star Training Academy.

This course is designed for individuals looking to work in:
• Licensed venues
• Nightclubs and pubs
• Sporting events
• Festivals and concerts
• Private security operations
• Event and crowd management roles

Training focuses on communication, conflict resolution, legal responsibilities, risk management, and practical operational skills required in real-world environments.

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Not sure which course you need? Send us an enquiry and we’ll help point you in the right direction.

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OVERVIEW

The Crowd Controller course provides the training required to work in licensed venues, events, entertainment precincts, and crowd management environments throughout Queensland.

Delivered locally in Rockhampton by CQ Elite Readiness Group on behalf of Five Star Training Academy, this training prepares students with the practical skills and operational knowledge needed to work safely and professionally within the security industry.

Successful completion of the required units contributes toward eligibility to apply for a Queensland Security Provider Licence for crowd control functions.

This course is suitable for:
• Individuals entering the security industry
• Event security personnel
• Venue and hospitality security staff
• Sporting event security staff
• Individuals seeking crowd control licensing
• Existing security officers wanting additional licensing functions

COURSE CONTENT

Training includes both theoretical and practical components covering:

• Managing conflict and aggressive behaviour
• Communication and de-escalation techniques
• Monitoring patron behaviour
• Screening and access control procedures
• Legal powers and responsibilities
• Incident response and reporting
• Risk assessment and situational awareness
• Crowd management procedures
• Emergency response and evacuation
• Personal safety and defensive tactics fundamentals

Students complete nationally recognised training aligned with Queensland security licensing requirements.

LICENSING OUTCOMES

Successful completion may allow students to apply for Queensland licensing relevant to crowd control functions and work within licensed security environments.

Potential employment opportunities include:
• Crowd Controller
• Venue Security Officer
• Event Security Officer
• Licensed Venue Security
• Festival and Concert Security
• Sporting Event Security

Employment may include work across:
• Nightclubs
• Pubs and bars
• Sporting venues
• Music festivals
• Entertainment venues
• Corporate events

LOCATIONS & BOOKINGS

Training is delivered locally in Rockhampton by CQ Elite Readiness Group on behalf of Five Star Training Academy.

All course administration, enrolments, certification, and licensing documentation are managed through Five Star Training Academy (RTO 31996).

For upcoming training dates, pricing, and enrolment availability, please enquire directly through the registration link below.

PRICING & ELIGIBILITY

CPP20218 Revalidation (3 units with CPR/Provide First Aid) - $300

CPP20218 Revalidation (2 units only) - $200

Upcoming training dates, and enrolment availability are managed directly through Five Star Training Academy.
• Course fees
• Payment options
• Booking confirmations
• Certification administration
• Licensing documentation are handled directly through Five Star Training Academy (RTO 31996).

For the latest pricing and course availability, please enquire directly using the registration link below.

ELIGIBILITY

To undertake crowd controller training in Queensland, students must:

• Be at least 18 years of age
• Provide valid identification
• Meet Queensland licensing eligibility requirements
• Be capable of completing practical training activities
• Complete criminal history and licensing processes as required

No previous security experience is required.

WHY TRAIN WITH US

Training is delivered by instructors with backgrounds in military operations, law enforcement experiance, operational readiness, and high-performance environments.

We focus on:
• Professional standards
• Real-world application
• Communication under pressure
• Safety and accountability
• Practical operational capability

Students will receive nationally recognised training with local delivery and support in Central Queensland.

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